TERMS AND CONDITIONS
Laura Gabriella Pilates
Website, Streaming Platform and Services
Last updated: 13 June 2026
In compliance with Article 10 of Law 34/2002, of 11 July, on Information Society Services and Electronic Commerce (LSSICE), the following identifying information is disclosed:
Owner and Service Provider: Laura Gabriella Celle
Tax Identification Number (NIF): X5595690C
Registered Address: Seville, Spain
Website: www.lauragabriella.es
Streaming Platform: https://laurasmembership-e4e6.uscreen.io/
Contact Email: youmovepilates@gmail.com
Instagram: lauragabriella_pilatesmovement (content published there forms part of the Platform as defined below)
The Website www.lauragabriella.es, the streaming platform, and the Instagram profile of Laura Gabriella Celle (collectively, the “Platform”), together with all related services, are operated by Laura Gabriella Celle (the “Owner” or “Laura”).
Access to the Platform does not, in itself, create a commercial relationship between you and the Owner.
These Terms and Conditions (the “Terms”) govern your access to and use of the Platform and all related services, including Pilates-based content, private or group lessons, and the online video library (together, the “Services”).
By accessing or using the Platform or any of the Services, you become a user (“User” or “you”) and agree to be bound by these Terms, the Legal Notice, the Privacy Policy, the Cookie Policy, and, where applicable, the Health and Activity Acknowledgement. If you do not agree, you must not use the Platform or the Services.
These Terms may be modified from time to time. Any changes will be effective upon publication on the Platform, unless a later effective date is indicated. Your continued use of the Services after changes are posted constitutes your acceptance of the updated Terms. Laura will notify Users of material changes by email or by a notice posted on the Platform.
Through the Platform, Laura provides:
• Information about Laura Gabriella Celle as a Pilates teacher and general information about Pilates and movement.
• Access to online Pilates-based content, including pre-recorded videos, some of which may be free and some accessible only through paid plans (subscriptions, pay-per-view or similar).
• The possibility to book lessons (online or in-person, where available).
• Written posts and educational material on Pilates technique and related topics.
• A community forum (where available), subject to the Community Conduct rules set out in these Terms.
The Services are offered solely for personal, non-commercial use. Laura reserves the right to modify, suspend, cancel or restrict the Services or any part of them at any time without prior notice, provided that this does not affect rights already acquired under applicable law.
To register for and use Services requiring an account or payment, you must be at least eighteen (18) years old, or use the Services with the explicit consent of and under the direct supervision and responsibility of a parent or legal guardian.
By using the Platform, you agree to:
• Use the Platform and Services only for lawful purposes and in accordance with these Terms and all applicable laws and regulations.
• Refrain from using any content for purposes that are illicit, harmful to the rights or interests of third parties, or that may damage, disable, overload, impair or prevent the normal use of the Platform.
• Not introduce or transmit viruses, malware or any other code designed to damage or interfere with software, hardware or communications systems.
• Not attempt to gain unauthorised access to the Platform, its servers or related systems, nor probe or test their vulnerability.
• Not use automated systems (agents, robots, spiders or similar tools) to access the Services without Laura’s prior written consent.
• Not violate or attempt to violate the security of the Platform, including accessing data or accounts not intended for you, overloading, “flooding”, “spamming” or “crashing” the Platform, scraping or harvesting data, or otherwise engaging in conduct that could damage the Platform or its users.
Laura reserves the right to investigate suspected violations of these obligations and to cooperate with law enforcement authorities where appropriate. Such violations may result in civil or criminal liability.
To access certain Services (such as video content or lesson booking), you may be required to create an account and provide information such as your name, email address and other contact details.
You represent and warrant that:
• The information you provide is accurate, current and complete.
• You will keep your information up to date at all times.
• You have the authority to provide that information and, where relevant, to make payments.
You are responsible for maintaining the confidentiality of your login credentials and for all activities that occur under your account. You agree to:
• Not share your login details with any other person.
• Log out after each session if using a shared device.
• Notify Laura immediately at youmovepilates@gmail.com of any unauthorised use of your account or any security breach.
Laura may suspend or terminate accounts that it reasonably believes have been compromised or used in breach of these Terms. Your personal data will be processed in accordance with our Privacy Policy.
If and when Laura provides a community forum or interactive area on the Platform, you are solely responsible for your conduct and for any content you post. You agree to:
• Treat all members with respect and courtesy. Bullying of any kind is not allowed, and degrading comments about race, religion, culture, sexual orientation, gender, identity or any other characteristic will not be tolerated.
• Not promote your own business, brand or products, and not post spam, self-promotion or irrelevant links to third-party sites.
• Contact community administrators immediately if you experience or witness harassment or inappropriate behaviour.
All contributions you make to the Platform will be accessible to registered members. By posting content, you confirm that you have read and agreed to these community guidelines and acknowledge that failure to comply may result in suspension or removal of your account.
All content made available through the Platform, including texts, images, videos, audio recordings, graphics, logos, trade marks, trade names, designs, interfaces, software and any other materials (collectively, the “Content”) is owned by or licensed to Laura and is protected by intellectual and industrial property laws, including the Spanish Intellectual Property Act (Real Decreto Legislativo 1/1996, de 12 de abril, por el que se aprueba el texto refundido de la Ley de Propiedad Intelectual) and applicable European Union legislation.
All rights are reserved. Unless expressly authorised in writing, it is prohibited to:
• Reproduce, permanently store, distribute, publicly communicate, transform or otherwise exploit the Content, in whole or in part, for public or commercial purposes.
• Download, record, copy, reproduce, publicly perform, distribute, transmit or otherwise exploit the videos or other content, except as expressly allowed for streaming through the Platform.
• Use Laura’s trade marks, logos or trade names in any manner that could cause confusion or suggest endorsement.
• Circumvent or attempt to circumvent any technical measures used to protect the Content.
• Use the Content for teaching or commercial purposes without prior written consent from Laura.
Access to the Platform or the Services does not transfer or grant any rights over the Content other than the limited-use licence described in these Terms. The Platform and all its components are the exclusive property of Laura and are protected by copyright, trademark and other intellectual property laws.
Subject to your compliance with these Terms and, where applicable, payment of the relevant fees, Laura grants you a limited, non-exclusive, non-transferable, revocable licence to access and view the Content made available to you via the Platform, as follows:
• Free content: may be accessed without payment but remains subject to these Terms and all intellectual property rules.
• Paid content: access to specific videos or collections is provided according to the access model indicated at the time of purchase (subscription, pay-per-view, rental or other).
Each User is solely responsible for deciding whether the Services are suitable for their own needs. Specific health and activity warnings are set out in a separate Health and Activity Acknowledgement and Waiver, which must be accepted as a pre-condition to use of the Content.
Certain parts of the Services are available only upon payment of a fee. The applicable access model and price (subscription, pay-per-view, single purchase, etc.) will be indicated on the relevant product or checkout page.
By selecting a paid plan, you agree to:
• Pay the applicable fees and any taxes using the payment method you designate.
• Ensure that your payment information remains valid and up to date.
• Allow Laura or her payment provider to charge your payment method in accordance with the plan’s terms.
Subscriptions will typically renew automatically for the period indicated (e.g. monthly or yearly), unless you cancel in accordance with the conditions of your specific plan. You can manage or cancel your subscription through your user account settings or by contacting Laura with reasonable prior notice before the next billing date. A receipt will be sent to your registered email address upon each successful charge.
Laura may modify fees or payment models from time to time. Any change will apply to new purchases and, in the case of subscriptions, with prior notice and from the next renewal, in accordance with applicable consumer protection legislation.
In accordance with Spanish law (Real Decreto Legislativo 1/2007, de 16 de noviembre, por el que se aprueba el texto refundido de la Ley General para la Defensa de los Consumidores y Usuarios, “TRLGDCU”) and, where applicable, European consumer protection legislation:
• You may cancel a subscription at any time; the cancellation will take effect at the end of the current billing period, unless otherwise specified.
• If you are a consumer, you have the right to withdraw from a contract concluded at a distance or off-premises within fourteen (14) calendar days of conclusion of the contract, without giving any reason, in accordance with Article 102 TRLGDCU.
• For digital content not supplied on a tangible medium (e.g. streaming), you expressly acknowledge that the right of withdrawal will be lost once performance of the contract has begun, if you have previously given your express consent and acknowledged that you thereby lose your right of withdrawal, in accordance with Article 103(m) TRLGDCU.
• Amounts already paid for a billing period that has started are normally not refunded, except as required by mandatory consumer law or where Laura decides otherwise on a discretionary basis.
Nothing in these Terms limits your statutory consumer rights under Spanish or European law.
Where Laura offers private lessons (online or in-person):
• The terms of booking, rescheduling and cancellation (notice periods, no-show rules, etc.) will be communicated on the Platform or during the booking process.
• Fees, duration and format of the lessons will be specified before confirmation.
• Any separate forms, questionnaires or health and activity acknowledgements required for private lessons must be completed truthfully and in good faith.
Private lessons form part of the Services and these Terms apply to them, without prejudice to any additional specific conditions communicated at the time of booking.
Laura values feedback about the Services. If you send us any ideas, suggestions or other submissions (other than personal data or content forming part of a booking):
• They will be considered non-confidential and non-proprietary.
• Laura may use them without restriction, in any manner and for any purpose (including commercial purposes), without any obligation of compensation or attribution to you.
This does not affect your rights over personal data, which are governed by the Privacy Policy, or your intellectual property rights over content that you create independently.
If the Services require or include downloadable software (such as a mobile or desktop application), Laura grants you a personal, limited, non-exclusive, non-transferable licence to use such software solely for the purpose of accessing the Services.
You may not:
• Modify, alter, create derivative works from, decompile, reverse-engineer, disassemble or translate the software.
• Copy, reproduce, transmit, rent, lease, resell, sublicense, assign, distribute or otherwise transfer the software or the licence.
• Use the software on devices that you do not own or control, or make it available over a network where it could be used by multiple devices at the same time.
Laura may collect and use technical data gathered periodically to facilitate updates, product support and other services, provided such data does not personally identify a User. Laura may revise, automatically update or otherwise modify the software at any time with reasonable prior notice. Your continued use of the software after such notice constitutes acceptance of the changes.
This licence terminates automatically if you fail to comply with any provision of these Terms. Upon termination, you must cease all use of the software and delete all copies in your possession.
The Platform may include links to or embedded content from third-party platforms (for example, payment processors, video hosting tools, social networks or booking systems). These third-party sites are not controlled by Laura and their inclusion does not constitute a recommendation or guarantee of their content or services.
Laura is not responsible for:
• The content, privacy practices or terms and conditions of third-party platforms.
• Any result or damage arising from your access to or use of such third-party sites.
If you access an external platform via a link on our Platform, you should review that site’s legal notice and privacy policy, which may differ from ours.
If you believe that any copyrighted work is accessible through the Platform in a way that constitutes an infringement of your or any other person’s intellectual property rights under Spanish or European law, please notify Laura in writing at youmovepilates@gmail.com, providing:
• Your name, address, telephone number and email address.
• A description of the copyrighted work or other intellectual property you believe has been infringed.
• Identification of the URL or other specific location on the Platform where the allegedly infringing material is located, in sufficient detail for Laura to locate it.
• A statement that you have a good-faith belief that the use of the material is not authorised by the rights-holder, its agent or the law.
• A declaration that the information you have provided is accurate and that you are the rights-holder or are authorised to act on their behalf.
Upon receipt of a valid notification, Laura will act expeditiously to remove or disable access to the allegedly infringing material in accordance with applicable law. Laura is not liable for third-party content hosted on the Platform.
Laura adopts reasonable technical and organisational security measures to protect the confidentiality, integrity and availability of information associated with the Services, in compliance with Regulation (EU) 2016/679 (GDPR) and Spanish Organic Law 3/2018, of 5 December, on Personal Data Protection and Guarantee of Digital Rights (LOPDGDD).
However, you acknowledge that:
• No system is completely secure and Laura cannot guarantee the absence of viruses or other harmful components.
• The transmission of data over the Internet involves inherent risks of interception, alteration or loss, which are beyond Laura’s control.
• You are responsible for taking appropriate measures to protect your own devices and information, such as using up-to-date antivirus software and secure passwords.
The processing of personal data collected through the Platform is governed by our Privacy Policy and Cookie Policy, which are incorporated into these Terms by reference. The Privacy Policy sets out, among other matters:
• The identity and contact details of the data controller.
• The purposes and legal bases for processing.
• The categories of data processed.
• Data retention periods.
• Your rights as a data subject (access, rectification, erasure, restriction, portability, objection) and how to exercise them.
• The right to lodge a complaint with the Spanish Data Protection Authority (Agencia Española de Protección de Datos, AEPD).
By using the Platform you consent to receiving electronic communications related to your account and the Services (for example, by email, telephone or messaging services such as WhatsApp). These may include transactional messages, security notifications and updates to these Terms or to our policies. Marketing communications are subject to your preferences and applicable law and can be managed as set out in the Privacy Policy.
While Laura endeavours to keep the Platform and Services available and functioning properly, to the extent permitted by applicable Spanish and European law, Laura does not guarantee:
• That access will be uninterrupted, timely, secure or error-free.
• That defects will be corrected.
• That the Platform or the servers used to make it available are free of viruses or other harmful components.
• The accuracy, completeness or timeliness of the Content or any information accessible through the Platform.
The Services are provided “as is” and “as available”. To the maximum extent permitted by applicable law, Laura disclaims all warranties and conditions with respect to the Services, whether express, implied or statutory, including implied warranties of merchantability, fitness for a particular purpose, accuracy or non-infringement of third-party rights.
The Platform may include information of a general nature. Nothing on the Platform constitutes medical, legal, financial or other professional advice; always consult a qualified and licensed professional when seeking any such advice.
To the maximum extent permitted by applicable Spanish and European consumer law, and without prejudice to the mandatory rights of consumers and Users:
• Laura is not liable for interruptions or malfunctions of the Services caused by factors beyond her reasonable control, including network failures, power outages, force majeure events or third-party actions.
• Laura is not liable for indirect or consequential damages, such as loss of profits, loss of business, loss of data or loss of goodwill, arising out of or in connection with the use of or inability to use the Platform or Services.
• Laura is not responsible for the deletion or loss of files or information uploaded to the Platform. All Users are expected to maintain their own backups.
Laura’s total aggregate liability to you for any claim arising out of or related to the Services, regardless of the cause of action (whether in contract, tort, breach of warranty or otherwise), will not exceed the total amount paid by you for the Services in the three (3) months immediately prior to the event giving rise to the claim. This limitation does not apply to claims arising from Laura’s fraud, wilful misconduct or gross negligence, nor to any other liability that cannot be excluded or limited under applicable law.
Nothing in these Terms excludes or limits any liability that cannot be excluded or limited under Spanish or European law, including liability for death or personal injury caused by negligence or for damages resulting from defective products or services under applicable consumer protection legislation.
You agree to indemnify and hold harmless Laura and, where applicable, any person working with her in connection with the Platform or the Services, from any claims, liabilities, damages, losses and expenses (including reasonable legal fees and accounting costs) arising from or related to:
• Your use or misuse of the Platform or Services.
• Your breach of these Terms or of any applicable law or regulation.
• Any content or information you provide that infringes the rights of third parties.
Laura reserves the right to assume the exclusive defence and control of any matter otherwise subject to indemnification by you. In such case, you agree at your cost and expense to cooperate fully with Laura’s defence of such claim.
These Terms are governed by and construed in accordance with Spanish law.
If you are a consumer, any dispute arising out of or relating to these Terms or the Services will be subject to the jurisdiction of the courts competent under applicable consumer protection legislation. In other cases, the parties expressly submit to the courts of Seville, Spain, waiving any other jurisdiction that may correspond to them.
If you are a consumer resident in the European Union, you may also have the right to use the online dispute resolution of the European Union or contact Laura directly at youmovepilates@gmail.com for an amicable resolution of any complaint.
If any provision of these Terms is held invalid or unenforceable by a competent court, that provision shall be enforced to the maximum extent permitted by law and the remaining provisions shall remain in full force and effect. The invalid or unenforceable provision shall, to the extent possible, be replaced by a valid and enforceable provision that most closely reflects the original intent.
Laura’s failure or delay in exercising any right or provision of these Terms shall not constitute a waiver of such right or provision.
You may not assign or transfer your rights or obligations under these Terms without Laura’s prior written consent.
Laura may assign her rights and obligations in connection with a reorganisation, merger, sale of assets or similar transaction, provided that the assignee assumes all obligations owed to consumers under applicable law.
• Nothing in these Terms creates or will be construed as creating a joint venture, partnership, employer-employee or principal-agent relationship between you and Laura.
• These Terms, together with the Legal Notice, Privacy Policy, Cookie Policy and, where applicable, the Health and Activity Acknowledgement and Waiver, constitute the entire agreement between you and Laura with respect to the Platform and Services and supersede all prior agreements, representations or understandings.
• Laura reserves the right to offer, through the Platform, additional services or content from Laura or third parties, subject to your preferences and applicable law.
• These Terms and Conditions are published in English and in Spanish. Both versions are intended to have the same meaning and legal effect. In the event of any apparent inconsistency between the two versions, please contact Laura at youmovepilates@gmail.com so that the discrepancy can be identified and corrected. Neither version takes precedence over the other.
If you have any questions about these Terms or the Services, please contact Laura at:
Email: youmovepilates@gmail.com
© Laura Gabriella Pilates. All rights reserved. These Terms and Conditions are governed by Spanish law.
ACCESSIBILITY STATEMENT
Laura Gabriella Pilates
Version 13 June 2026
Prepared in accordance with Law 11/2023 and Royal Decree 1112/2018
Laura Gabriella Pilates is committed to making the Platform (www.lauragabriella.es, the streaming platform https://laurasmembership-e4e6.uscreen.io/, and associated digital presence) accessible to all users, including people with disabilities. We believe that an inclusive digital environment is both a legal requirement and the right thing to do.
Digital accessibility for private-sector services in Spain is governed by the following legislation:
• Law 11/2023, of 8 March, on Guaranteeing the Rights of Persons with Disabilities (transposing Directive (EU) 2019/882 on the accessibility requirements for products and services — the European Accessibility Act, “EAA”). This law came into full effect for private-sector digital services and e-commerce platforms on 28 June 2025.
• Royal Decree 193/2023, of 21 March, regulating conditions for accessibility to goods and services available to the public.
• Royal Decree 1112/2018, of 7 September, on the accessibility of public sector websites and applications (applicable to the public sector and used as the benchmark technical reference for private-sector compliance).
• The applicable technical standard is UNE-EN 301 549, which incorporates the Web Content Accessibility Guidelines (WCAG) 2.1 at Level AA.
As a consumer-facing digital service and e-commerce platform operating in Spain, the Platform falls within the scope of Law 11/2023. Compliance with WCAG 2.1 Level AA is therefore a legal obligation for this Platform from 28 June 2025.
We are working towards full conformance with WCAG 2.1 Level AA across the Platform.
Current status: Partial conformance. The Platform meets some but not yet all WCAG 2.1 Level AA success criteria. We are actively working to identify and remediate gaps.
Specifically, we are committed to:
• Perceivable: providing text alternatives for all non-text content (images, graphics); providing captions and audio descriptions for video content; ensuring content can be presented in different ways without loss of information; making it easier for users to see and hear content.
• Operable: making all functionality available from a keyboard; giving users enough time to read and use content; not designing content in a way that may cause seizures; helping users navigate and find content.
• Understandable: making text readable and understandable; ensuring web pages appear and operate in predictable ways; helping users avoid and correct mistakes.
• Robust: maximising compatibility with current and future assistive technologies (including screen readers, voice recognition software, and switch access).
Despite our best efforts, some content on the Platform may not yet fully conform to WCAG 2.1 Level AA. Known limitations include:
• Video content: some pre-recorded Pilates videos may not yet have full audio descriptions or accurate captions. We are progressively adding captions and transcripts to our video library. If you need a transcript or audio description for a specific video, please contact us at youmovepilates@gmail.com.
• Third-party content: embedded third-party tools (such as payment processors, booking widgets and video players) are provided by external parties and may not fully meet our accessibility standards. We are working with those providers to improve accessibility and will evaluate alternatives where necessary.
Where full accessibility cannot yet be provided, we will endeavour to provide accessible alternatives or to make the relevant content available in another format on request. Please contact us (Section 7) to request an accessible alternative.
We are committed to making ongoing improvements to the accessibility of the Platform. Our current commitments include:
• Responsive design: the Platform is designed to adapt to different screen sizes and devices (desktop, tablet and mobile).
• Text alternatives: all informational images and graphics include descriptive alternative text. We are working to extend this to all decorative and background images.
• Keyboard navigation: we aim to ensure that all interactive elements (menus, forms, buttons, video controls) can be operated using a keyboard alone.
• Colour contrast: we aim to maintain sufficient colour contrast ratios in line with WCAG 2.1 AA criterion 1.4.3 (minimum contrast ratio of 4.5:1 for normal text).
• Readable fonts and text sizing: we use legible fonts and aim to ensure that text can be resized up to 200% without loss of content or functionality.
• Form accessibility: all interactive forms are labelled and structured to be accessible to screen readers and keyboard users.
• Semantic HTML: we use semantic HTML elements to aid navigation by users of assistive technologies.
• Link text: links are written to be descriptive and make sense out of context, avoiding generic text such as ‘click here’ or ‘read more’.
• Session management: where time limits apply (for example, to sessions), users are warned in advance and given the option to extend their session.
The Platform provides video-based Pilates content. We recognise that video content presents specific accessibility requirements for users with visual or hearing impairments. Our commitments for video content are:
• Captions: we are working to provide accurate captions (subtitles) for all spoken content in our videos. New videos will include captions from the date of publication where technically feasible.
• Transcripts: written transcripts will be made available for key instructional videos on request; please be patient as we prepare them.
• Audio descriptions: we will progressively add audio descriptions for visual elements that are not described in the spoken commentary.
• Accessible video player: our video player aims to be operable by keyboard and compatible with screen readers, and to include accessible controls for play, pause, volume and captions.
Given the volume of pre-existing video content on the Platform, full captioning and audio description of the entire video library will be completed progressively. Users who require captions or transcripts for a specific video should contact us at youmovepilates@gmail.com and we will endeavour to prioritise that content.
We welcome feedback on the accessibility of the Platform. If you encounter any accessibility barrier, or if you need content in an accessible format, please contact us at youmovepilates@gmail.com.
Please describe the accessibility barrier you encountered as specifically as possible (for example, the page or feature affected, the assistive technology you were using, and the nature of the difficulty). We will aim to respond within 15 working days.
Where we cannot immediately resolve an accessibility barrier, we will offer a reasonable alternative means of accessing the relevant content or service.
If you are not satisfied with our response to your accessibility feedback, or if you believe that the Platform does not meet its legal accessibility obligations, you may escalate your complaint to the competent authorities in Spain.
This Accessibility Statement was prepared on 13 June 2026 and will be reviewed:
• At least annually.
• Following any significant update to the Platform, its content or its technology.
• Following the completion of any accessibility audit or user testing.
• If the applicable legal requirements change.
We are committed to the continuous improvement of the accessibility of the Platform. We will update this Statement as improvements are made and as new accessibility requirements come into force.
© Laura Gabriella Pilates. Prepared in compliance with Law 11/2023 and Royal Decree 1112/2018.
HEALTH AND ACTIVITY ACKNOWLEDGEMENT
Laura Gabriella Pilates
Version 13 June 2026
By registering for and accessing video and other content consisting primarily of Pilates-based movements, and/or by booking any in-person or online Pilates sessions (together, the “Services”) provided by Laura Gabriella Celle (“Laura”), you (“User”, “you”) acknowledge and agree to the following.
This document forms part of the contractual framework between you and Laura, alongside the Terms and Conditions and the Privacy Policy, which are available via the links provided on the Platform. This document does not exclude or limit any rights you have as a consumer under Spanish law or applicable European Union law, including Real Decreto Legislativo 1/2007, of 16 November (TRLGDCU).
By accepting this document, you confirm that:
• You are at least 18 years of age; or
• If you are under 18, a parent or legal guardian is accepting this document on your behalf, assumes full parental responsibility for your participation in the Services, and accepts all terms set out herein on your behalf.
If you are accepting this document on behalf of a minor, references to “you” in this document include that minor, and you confirm that you have the authority to bind them.
You understand that Pilates is a physical activity which involves inherent risks, including but not limited to muscle strain, sprains, falls, overexertion, aggravation of pre-existing conditions, or other unforeseen incidents. You acknowledge that following online videos or other online instructions or recommendations, without in-person supervision, may increase certain risks.
You voluntarily choose to participate in the Services with full awareness of those inherent risks. This acknowledgement does not affect Laura’s responsibilities under applicable law.
By registering for and accessing the Services, you confirm that:
• You are not aware of any medical condition, injury, physical limitation or prior health issue that would make participation in Pilates inadvisable without medical supervision.
• If you are aware of, or have any doubt about, any such condition, including but not limited to cardiovascular conditions, musculoskeletal injuries, respiratory conditions, neurological conditions, or any recent surgery or medical treatment, you have sought, or will seek before commencing use of the Services, appropriate advice from a qualified medical professional.
• You understand that Laura is not aware of your individual physical condition and is not responsible for adapting the Services to any pre-existing medical condition, injury, physical limitation, or pregnancy unless you have expressly informed her of this in advance, in writing, and she has expressly agreed to provide specific adaptations.
Laura strongly recommends that all Users consult a doctor or qualified healthcare professional before commencing any new exercise program, particularly if they have any existing health conditions, have been inactive for a prolonged period, or are returning to exercise after illness or injury.
If you are pregnant, you should not commence or continue using the Services without first consulting your midwife, obstetrician or general practitioner. Pilates movements that are suitable for the general population may not be appropriate during all stages of pregnancy or in the post-natal period.
Laura’s online content is not specifically designed for prenatal or postnatal use. Laura is not responsible for any harm arising from use of the Services during pregnancy unless she has been expressly informed of your pregnancy and has specifically agreed to provide adapted content.
For online classes and videos, you are solely responsible for ensuring that:
• Your practice space is safe, clear of obstacles and appropriate for the intended movements, with sufficient space and a non-slip surface.
• The equipment you use (such as mats, props or other apparatus) is suitable for the activity, in good condition, and properly set up before you begin.
• You are physically and mentally prepared to participate at the time you access the content.
For in-person sessions, you understand that even in a studio or designated space certain risks remain. You are expected to:
• Follow all safety instructions provided by Laura or any other instructor.
• Use equipment only as directed and inform Laura immediately of any concern about its condition.
• Inform Laura immediately of any pain, discomfort or change in your physical condition during the session.
Laura cannot fully assess your home environment or equipment remotely and is not responsible for any injury or damage arising from unsafe conditions in your space or from failure to follow safety instructions provided.
You understand and agree that:
• The Services do not constitute medical, physiotherapy, or other healthcare advice, diagnosis, or treatment.
• Laura is a qualified Pilates teacher, not a medical practitioner, and she has made no representations or guarantees about medical results, treatment of conditions, or specific physical outcomes.
• Any information or guidance provided through the Services is of a general informational nature only and does not take into account your individual health circumstances.
• It is your sole responsibility to decide whether to seek independent healthcare advice regarding any instruction or information included in the Services.
You agree to listen to your body and respect your limits at all times. If you experience pain, dizziness, shortness of breath, nausea, discomfort or any other concerning symptom while using the Services (whether online or in person), you agree to:
• Stop the movement or practice immediately.
• Inform Laura promptly if you are participating in an in-person or live online session.
• Not repeat that movement or class without first understanding the cause of the symptom.
• Seek appropriate medical advice before resuming any physical activity.
Laura will always act with reasonable care and skill in providing the Services. However, to the extent permitted by applicable Spanish and European consumer law, Laura is not liable for injury, loss or damage arising directly from:
• Your failure to follow the safety guidance set out in this document or in the Services.
• Your failure to disclose in writing a relevant medical condition, injury or physical limitation prior to participating.
• Unsafe conditions in your own practice environment (for online content).
• Your use of unsuitable or defective equipment that has not been provided by Laura.
• The inherent physical risks of Pilates activity as described in Section 2.
Nothing in this document excludes or limits Laura’s liability for death or personal injury caused by her own gross negligence, for fraud or fraudulent misrepresentation, or for any other liability that cannot be excluded or limited under applicable Spanish law or EU consumer protection legislation. Nothing in this document affects your statutory consumer rights.
In the event of any dispute arising out of or in connection with this document or the Services, the parties agree to attempt in good faith to resolve the dispute through an appropriate out-of-court mechanism (such as direct negotiation, mediation or conciliation) before commencing court proceedings.
To initiate a dispute resolution process, please contact Laura in the first instance at lauracelle@gmail.com. If the dispute cannot be resolved through direct contact within 30 days, either party may propose a formal mediation or conciliation process.
If you are a consumer resident in the European Union, you may also use the European Commission’s online dispute resolution (ODR) platform.
This Health and Activity Acknowledgement is written in English and in Spanish. Both versions are intended to have the same meaning and have been reviewed to ensure legal equivalence. By accepting this document, you confirm that you have read and understood the version in the language of your choice. In the event of any apparent inconsistency between the two versions, please contact Laura at youmovepilates@gmail.com so that the discrepancy can be clarified and, where necessary, corrected. Neither version takes precedence over the other.
This document will be presented to you in full before you are asked to accept it. By ticking the acceptance box on the Platform, you confirm that:
• You have read and understood this document in its entirety.
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